After-hours emergency repair on a smashed sliding door - Everclear had us secure within an hour. Lifesavers.
Double-Hung window repair Sydney.
Sash cord and balance issues, parting bead replacement, glass renewals on heritage windows. We service modern aluminium double-hung windows and timber heritage windows alike.
Common double-hung window faults we fix
The shortlist we see most often, with how we typically resolve each one. Most are same-visit repairs.
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01
Sash balance failure
Modern aluminium DH windows use spiral or block-and-tackle balances. When they fail the sash drops - a same-visit fix.
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02
Sash cord (timber heritage)
Old timber double-hung windows used a counterweight cord. We can re-cord without disturbing the architrave.
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03
Parting bead replacement
The vertical strip that separates the two sashes wears out. Replacement is a quick precision job.
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04
Cam latch failure
Most common single fault - replacement latches available in chrome, brass, satin and matte black.
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05
Glass replacement
Modern DH glass replacement is straightforward; heritage timber-mullion replacement requires care to preserve the original profile.
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06
Tilt-in mechanism failure
Tilt-in balances let you clean the upper sash from inside. We service and replace them.
Four steps from first call to fixed
Diagnose first. Quote second. Repair third. Verify fourth.
When repair isn't the smarter call.
Sometimes the frame itself is too far gone – corrosion, distortion, or the original spec is beyond modern compliance. We’ll always tell you up front when replacement is the smarter spend.

Double-Hung Windows we service
These are the AWS Vantage and Elevate series we routinely service. We also work on most other major brands.
Vantage® Double-Hung - Series 514
Classic double-hung sash, 50mm slim or 102mm extender frame.
Vantage® Double-Hung - Series 514
Classic double-hung sash, 50mm slim or 102mm extender frame.
The traditional vertically sliding double-hung. Period charm with modern aluminium hardware – cam latches, crescent locks and a tilt-in cleaning option.
Features
- Cam or crescent latches
- Tilt-in sashes for cleaning
- 50mm slim or 102mm extender
- Glazing options up to 6.38mm
- AS2047 certified
- Safe4Kids compliant
Vantage® MAGNUM Double-Hung - Series 613
Cross-flow Magnum double-hung - bold sash design.
Vantage® MAGNUM Double-Hung - Series 613
Cross-flow Magnum double-hung - bold sash design.
The Magnum architectural treatment applied to a double-hung. Bold mitred sash design, well-suited to multi-storey period restorations.
Features
- Bold Magnum mitred sash
- Cross-flow ventilation
- Multi-storey appropriate
- AS2047 certified
Vantage® ClearVENT™ Sashless - Series 614
Sashless double-hung - no midrail.
Vantage® ClearVENT™ Sashless - Series 614
Sashless double-hung - no midrail.
A sashless double-hung. ClearVENT™ technology removes the central midrail for an uninterrupted view. Stylish frame, simple locking.
Features
- Sashless ClearVENT™ design
- No midrail
- Internal screening
- Stylish slim frame
- Standard locking hardware
- AS2047 certified
Elevate™ Commercial Double-Hung - Series 453
Commercial-grade double-hung, 200Pa, bi-fold for cleaning.
Elevate™ Commercial Double-Hung - Series 453
Commercial-grade double-hung, 200Pa, bi-fold for cleaning.
For commercial fit-outs. 200Pa structural rating, sashes bi-fold inwards for safe cleaning from inside.
Features
- Commercial-grade hardware
- 200Pa structural rating
- Bi-fold cleaning sashes
- AS2047 certified
Elevate™ Architectural Double-Hung - Series 463
High-wind, brick veneer and cavity options, 450Pa.
Elevate™ Architectural Double-Hung - Series 463
High-wind, brick veneer and cavity options, 450Pa.
Heavy-duty architectural double-hung for high-wind sites. 450Pa water rating, brick veneer or cavity adapters.
Features
- 450Pa water resistance
- Brick veneer & cavity adapters
- High-wind rated
- Commercial-grade frame
- AS2047 certified
- High wind rating
Elevate™ ClearVENT™ Architectural - Series 464
Sashless architectural double-hung with floor-to-ceiling views.
Elevate™ ClearVENT™ Architectural - Series 464
Sashless architectural double-hung with floor-to-ceiling views.
The architectural sashless double-hung. Counter pulley, optional key/non-key shoot bolts, designed for floor-to-ceiling proportions.
Features
- Sashless ClearVENT™
- Floor-to-ceiling proportions
- Counter pulley balance
- Key or non-key shoot bolts
- AS2047 certified
AGWA member · AS2047 certified
Every window and door we manufacture is independently tested across six performance criteria. Australian-Standards compliance baked into the product, not bolted on.
Other window repairs we do

Sliding Windows
Track cleaning, roller replacement, full sash rebuilds, glass swaps.
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Awning & Casement
Hinge replacement, winder gear repair, weather seal renewal.
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Bi-Fold Windows
Track and runner repair, hinge alignment, panel replacement.
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Louvre Windows
Blade clip replacement, gear mechanism repair, full unit replacement.
View repairs arrow_forwardDouble-Hung Windows repair questions
Yes – almost always a balance failure. Spiral balance replacement or block-and-tackle service depending on the system. Same-visit fix in most cases.
Yes. Sash cord, parting bead, glazing putty and sash rebuilds – we still do it the way it should be done.
Most hardware repairs are 1–2 hours per window. Heritage cord-and-pulley work can take longer per opening.
Yes – 12 months workmanship, plus manufacturer warranty on parts.
Yes – modern aluminium DH from any major brand, plus heritage timber.
Words from our happy clients
Where we work
From our South Windsor base we cover Greater Sydney, Hawkesbury and the Blue Mountains. Don't see your suburb? Call us - we travel.
Greater Sydney
Hawkesbury
Blue Mountains
Visit Our Showroom
See our full range of high-performance aluminium windows and doors up close, including the complete Vantage and Elevate collections. Compare hardware, colours, glass and operation in person.
schedule Mon–Fri: 7am–4pm · Sat: By Appointment






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